Error Code Lookup
Search by error code, brand, or description to find meanings, causes, and fixes.
UE / UBSamsung
Unbalanced Load
The washer has detected an unbalanced load during the spin cycle.
Symptoms
- Washer stops mid-cycle
- Excessive vibration
- Loud banging noises
Common Causes
- • Overloaded drum
- • Uneven load distribution
- • Washer not level
- • Shock absorbers worn
Fixes
- Redistribute clothes evenly
- Remove some items if overloaded
- Level the washer using adjustable feet
- Check shock absorbers for wear
SE / 5ESamsung
Drain Error
The washer is unable to drain water within the expected time.
Symptoms
- Water remains in drum
- Cycle won't complete
- Washer stops with water inside
Common Causes
- • Clogged drain filter
- • Kinked drain hose
- • Drain pump failure
- • Blocked drain pipe
Fixes
- Clean the drain filter (usually at the front bottom)
- Straighten the drain hose
- Check for obstructions in drain hose
- Test drain pump
OELG
Drain Error
The washer cannot drain water. Similar to Samsung's SE code.
Symptoms
- Standing water in drum
- Cycle interrupted
- Error displayed on panel
Common Causes
- • Clogged drain filter
- • Drain hose blocked
- • Pump failure
- • Installation issue
Fixes
- Clean drain pump filter
- Inspect and clear drain hose
- Run a spin-only cycle
- Check for kinks in drain line
F21Whirlpool
Long Drain
The washer is taking too long to drain. Drain time has exceeded 8 minutes.
Symptoms
- Slow draining
- Error code flashing
- Wet clothes after cycle
Common Causes
- • Clogged drain pump
- • Foreign objects in pump
- • Drain hose restriction
- • Faulty pressure switch
Fixes
- Clean drain pump trap
- Remove coins, buttons, etc. from pump
- Check drain hose for blockage
- Verify proper drain hose height
FFGE Call a pro
Freezer Fan Failure
The freezer evaporator fan motor is not running properly.
Symptoms
- Freezer warming up
- Fridge section warm
- No air circulation noise
Common Causes
- • Fan motor failure
- • Ice buildup blocking fan
- • Wiring issue
- • Control board problem
Fixes
- Defrost the freezer completely
- Check fan for ice obstruction
- Test fan motor with multimeter
- Inspect wiring connections
50.xHP
Fuser Error
The printer's fuser assembly has malfunctioned. This heats the toner onto paper.
Symptoms
- Printer won't print
- Error displayed
- Smudged prints before error
Common Causes
- • Fuser assembly failure
- • Power surge
- • Bad power connection
- • End of fuser life
Fixes
- Power cycle the printer (unplug 30 seconds)
- Check power outlet is stable
- Reseat fuser assembly if accessible
- Replace fuser unit
Orange / Amber LightGeneric
Limited or No Internet
The router has a connection to the modem but no internet access from the ISP.
Symptoms
- No internet access
- Orange light on router
- WiFi connects but no browsing
Common Causes
- • ISP outage
- • Modem needs restart
- • Incorrect WAN settings
- • Cable issue
Fixes
- Restart modem and router (unplug 30 sec)
- Check ISP status page
- Verify cables are secure
- Contact ISP if persists
Blank ScreenGeneric
Thermostat Not Displaying
The thermostat screen is blank and unresponsive.
Symptoms
- No display
- HVAC not running
- No response to buttons
Common Causes
- • Dead batteries
- • Tripped breaker
- • Blown fuse on HVAC board
- • Wiring issue
Fixes
- Replace batteries (if battery-powered)
- Check circuit breaker for HVAC
- Inspect wiring at thermostat base
- Check for blown 3-5A fuse on furnace board